Warranty

New hardware and devices

New hardware sold by Hurst Technologies includes manufacturer warranty as specified at purchase. Registration, servicing at authorised intervals, and proper use are usually required to keep warranty valid.

• Warranty period and scope are stated on your sales invoice
• Consumables (toners, ink, cables) are not covered unless defective on arrival
• Modifications or non-genuine parts may void manufacturer warranty

Parts and accessories

Genuine parts carry supplier warranty where applicable. Electrical items and batteries may have shorter warranty windows — ask our team at point of sale.

Workshop repairs

Repairs completed by our workshop include a labour warranty on the work performed for a stated period. Parts fitted during service follow the part supplier warranty.

Making a claim

Contact the location where you purchased or serviced your device with your invoice, serial number where relevant, and a description of the fault. We will inspect and advise on the next steps under applicable warranty.